Force Closing TIER.

Force quitting TIER

If TIER freezes or you need to restart it and every time you open it, it goes to where you were before, you will have to force restart your remote app via a program downloadable from the following website: https://rds.ssyaf.org/RDWeb/Pages/en-US/login.aspx?ReturnUrl=/RDWeb/Pages/en-US/Default.aspx

Enter your domain/username, which should be “SHC\[username]” and the password you use to log into your computer (and not TIER), then press “Sign In”

Next double click “Force Logoff TIER session” and that will download a rdp file that should show at the bottom or top of your browser

You can either open it, or if you prefer to avoid downloading this again, you can press the up arrow and select Show in folder. Then you can move the file to your desktop or another easy location to access.

I moved it to my desktop and renamed it so that I can run the script whenever needed. 

Open the file and when prompted check the “Don’t ask me again…” box and press Connect

Enter your credentials and press ok and your session will be restarted