Microsoft Teams FAQs
Q: What username and password do I use to login to Teams?
A: Use your Office 365 login, which is your current email address (<username>@ssyaf.org), and your current domain password (the one used to login to your Virtual Desktop).
Q: Is Microsoft Teams HIPAA compliant?
A: Yes! At least for our organization, as we have a Business Associate Agreement with Microsoft as part of our Office 365 licenses, and Teams satisfies all other HIPAA technical requirements.
Q: Are there any limits on the number of participants that can join my Teams meeting?
A: Currently, Teams meetings can accommodate up to 1000 participants. (More information - https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teams#meetings-and-calls)
Q: Can I use Teams in my Virtual Desktop?
A: As with all video conferencing platforms, please install Teams only on your physical laptop/desktop, not in the virtual desktop, as video performance is greatly reduced inside the virtual desktop.
Q: Teams also has chat, can I use that?
A: Yes, however because of the limitations and challenges of using Teams in our virtual desktops, please only install Teams on your physical computer.
Q: Can I use Teams on my iPhone?
A: Yes, there is an app in the Apple app store, just search for Microsoft Teams, then login with your same login as described above.
Q: When will Anymeeting no longer be available? Do I need to switch my Anymeeting meetings to Teams?
A: Anymeeting Pro accounts (that accommodate more than 8 attendees) will be switched to free accounts on November 1st 2021. This will allow time to change standing meetings and allow minimal disruption to already scheduled Anymeeting meetings. Going forward, it's recommended to start using Teams as your primary video conferencing platform.
Q: I have a Zoom account that was approved by my Program Director. Can I continue using that account or should I switch to Teams?
A: Some staff requested a Zoom account due to the limitations of Anymeeting. Teams overcomes 2 key limitations with Anymeeting - limits on the number of video participants and its ubiquity. All Teams accounts can support up to 1000 participants, removing that limitation that Anymeeting has. Teams is also much more widely used and familiar to folks outside the agency compared to Anymeeting. With that in mind, it is hoped the need for Zoom accounts is no longer needed with the transition to Teams. If you have a continuing need for Zoom, please discuss this with your Program Director.
Q: Can non-SSYAF staff be a Teams meeting participant?
A: Yes, just like other video platforms, participants don't need a login or have an account to be a participant to one of your meetings. They will be provided information on how to join the meeting in the invite, just like other platforms.
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